Public sector · Councils, housing and care
A friendly AI phone assistant answers when your office is closed or busy. If a caller speaks another language, such as Polish or Romanian, the assistant carries on in their language, and you get the message in English with the original underneath. Callers are told it's an AI assistant and that calls are recorded.
What we offer
Calls answered out of hours and at busy times. Messages are logged and passed to the right team, and urgent calls are flagged or sent to your on-call number. If a caller speaks another language, such as Polish or Romanian, the assistant carries on in their language, and you get the message in English with the original underneath.
Design, build, hosting and support, built to WCAG 2.2 AA, fast on mobile and easy for staff to update.
Who it's for
Out-of-hours calls and websites
Phone answering out of hours and at busy times, so calls are answered, logged and passed to the right team. Accessible websites built and maintained to WCAG 2.2 AA. Fixed-price quotes, pilots and single-phase jobs welcome.
Out-of-hours repairs line
Tenants reach the assistant evenings, weekends and bank holidays. It takes the tenant, address and fault, and emails or texts it to your team. Gas smells, floods, no heat or anything that sounds unsafe goes straight to your on-call person. The assistant never decides an emergency can wait.
Clerk-friendly websites
Fixed-price websites built to WCAG 2.2 AA, with an accessibility statement and pages for councillors, meetings, agendas, minutes, finance and transparency documents. We move your existing content across. Optional phone help can take messages for the clerk out of hours.
Never miss a call
New-client enquiries, carer call-ins and family messages are taken and sent to you straight away. It gives no care or medical advice and keeps no care records. Anything urgent goes straight to your on-call number.
How we work
Security and data protection
Contact
Ask for a capability statement, a quote or a short pilot.